He has written and edited hundreds of articles for Web sites such as America Online, Hewlett-Packard's HP.com, Disney's Family.com, and Intuit.com. With his wife Lisa, Jonathan has recently published Hot Text: Web Writing that Works (New Riders) and The Best of Online Shopping (Ballantine).

Jonathan comes out of a background in print journalism. His articles have appeared in paper magazines such as Esquire, Family Fun, Family PC, Harper's, Home Office Computing, MacWorld, Reader's Digest, TV Guide, and Writer's Digest.

He has also written 24 books for major publishers, on topics such as business writing, technical writing, television commercials, video art, and software.

He has done extensive technical communication, writing manuals, online help systems, CD-Roms, and technical content for Web sites. Jonathan helped Apple develop its user-friendly style (documented in his book How to Write a Computer Manual, revised as How to Communicate Technical Information), has consulted with technical communication teams for 15 years, focusing recently on organizing information for the Web, using an object-oriented approach and XML.

His clients include such firms as America Online, Apple, Broderbund, Cadence, Canon, Cisco, Epson, Fujitsu, Hewlett-Packard, HP.com, Hitachi, IBM, Lotus, Matsushita, Mitsubishi, Nikon, Oracle, PeopleSoft, Relational, Ricoh, Sprint, Sun, Symantec, and Zycad.

Jonathan has taught writing at New Mexico Tech, New York University, Rutgers, University of New Mexico, and the Extension programs of the University of California, Berkeley, University of California, Santa Cruz, and Stanford.

He has a BA from Harvard College, and a Doctorate of Fine Arts from Yale.